In July of 2022, I purchased Elena Chic and have been listening to and learning from our team and especially our customers. I'm excited to build on the success of this business and improve the experience and offerings for all our visitors. Since taking over, our team has implemented the following improvements:
- I revised our return policy to make it clearer. No one likes returns, but hopefully this makes things a little bit simpler. We've eliminating the restocking fee and also developed a return center in the United Kingdom to make things easier for our customers.
- We updated the look of our website! Hopefully you've noticed the clean, new design that make the store even easier to shop. We're not finished yet, but this is a good step forward and I hope you like the new, simpler layout.
- We've launched our sweater collection! With the cooler temperatures at hand, it is the perfect time to find something warm and cozy! We hand-picked each of these items based on their stylish look and great prices. I hope you'll take a look.
We have many more projects coming as we strive to improve Elena Chic and make it a great, trusted partner to help you look lovely. I'm excited by the progress we've made in just a few short months, and look forward to great things ahead!
Sincerely,
Contact me at: info@elenachicuk.com